Web Privacy Policy

Effective Date: November 5, 2005

Chase Products Co. is committed to protecting your privacy because we base our business on the trust you place in us. This policy describes our practices regarding personal and account information collected through our Web site. In this policy, “personal and account information” means your name, company name, account number, address, telephone number, and e-mail address plus any other information that personally identifies you, and “we” and “us” means Chase Products Co. as well as its affiliated companies.

We reserve the right to modify this privacy policy from time to time; the effective date noted above will indicate the date that this policy was last updated. You should visit our Web site periodically to review any changes.

What information do we collect?

The amount and type of information we collect from you depends on your activities and use of our Web site. All of the information is used to optimize our site for visitors. Below, we explain what information we collect.

  • When you browse our Website, we collect your IP address to measure our Web site traffic, the location of the link that may have referred you, the browser you use, and the pages you visit.
  • When you make purchases through our Web site, we collect your name, address and payment information to process your order. However, you may provide credit card and purchase order numbers by telephone.
  • We collect information contained in “cookies,” such as your purchases and log in data, to personalize your shopping experience. Your browser must be set to accept cookies if you wish to add items to a shopping cart.
  • When you communicate with us through our Web site, we collect your e-mail address and the other information that you provide in order to respond to your communication.

Is personal or account information used for any other purpose?

We may use your personal and account information to provide products or services you have requested, respond to a communication from you, contact you, and as otherwise described in this policy.

If you become our customer, we may send you updates on important information about our company and services.

Will personal or account information be provided to any other party?

We restrict access to your personal and account information to those who need access to use it as set forth in this policy. Your other personal and account information may be disclosed to third parties in limited circumstances. For example, we may disclose your personal and account information to respond to subpoenas, court orders, or other legal process, as required by law, or to establish or exercise our legal rights or defend against legal claims. Your personal and account information may also be disclosed in connection with a sale of some or all of our business or a merger with another company.

How is personal or account information protected?

We use 128-bit encryption technology and Secure Socket Layers (“SSL”) in all areas where your personal and account information is required. Our Web site is certified by Thawte, which verifies that our Web site is authentic and that we use SSL security. To view our Thawte certificate, click on the image of the closed lock or the solid key at the bottom of your browser window. Our Web site security information will appear.

In addition, your account information and transaction history are kept behind our firewall on separate servers. All transaction information is processed under encrypted channels, although you may choose unencrypted processing.

How can you contact us?

Simply click here.